Printex Support

Welcome to Tech Talk, where you can get answers to your pad printing questions. Click here to skip to the Knowledgebase below.

Read about pad printing, pad printing machines, pads, plates, cups, inks and substrates (materials on which you print). For those new to pad printing, we invite you to read our Introduction to Pad Printing. It will provide you some background information about pad printing and an outline of the pad printing process.

If you have questions, please read our Frequently Asked Questions, view our informative plate processing and ink mixing training videos in our Video Library and refer to our Troubleshooting Guides by clicking the links shown. You are sure to find the answer to your question or problem here.

For a problem not found in our information, or for consultation on any technical matter, please email us or contact our technical staff by phone for a quick response. We will provide you with a comprehensive solution, including suggestions on appropriate pads, inks, etc.

At Printex we strive to be your complete provider for all things related to pad printing. We hope you will find this section informative and a valuable tool you can use all the time in your business. Check back often as we will make changes and updates to our site in order to keep you informed of the latest technologies, processes and materials available to enable your business growth and increase efficiency.

Toll-free telephone support is available from 8 a.m. Eastern Standard Time to 4 p.m. Pacific Standard Time.

Call (800) 982-1928 ( x200 for Printex NY).

Or, you can e-mail your technical support issue using the form on this page. Be sure to fill in all fields.
A support representative will contact you by e-mail or telephone as quickly as possible.

[stream flv=x:/www.printexusa.com/wp-content/uploads/videos/video_plates.360p.flv img=x:/www.printexusa.com/wp-content/uploads/videos/plates/screen_plate.jpg mp4=x:/www.printexusa.com/wp-content/uploads/videos/video_plates.iPhone.m4v embed=false share=false width=640 height=360 dock=true controlbar=over bandwidth=high autostart=false /]
[stream flv=x:/www.printexusa.com/wp-content/uploads/videos/video_inks.480p.flv img=x:/www.printexusa.com/wp-content/uploads/videos/inks/screen_inks.jpg mp4=x:/www.printexusa.com/wp-content/uploads/videos/video_inks.iPhone.m4v embed=false share=false width=640 height=360 dock=true controlbar=over bandwidth=high autostart=false /]
Request Promotional Price Quote
×